answers at a glance

Helpful Answers, All in One Place

Our FAQ is your friendly shortcut to life at Sanctuary at Winter Lakes—clear, up-to-date answers on floor plans, pricing, availability, pet guidelines, maintenance, accessibility options, utilities, tours, and application steps. Everything is written in plain language so you can find what you need fast and feel confident about your next step. If something isn’t covered, our team is happy to help by phone during business hours or by message and we’ll reply within one business day.

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Got Questions?

Find quick answers about tours, applications, payments, amenities, pets, and more. If you don’t see what you need, send us a message—our team is happy to help.

Use the Contact form or call the office—tell us your preferred time and floor plan, and we’ll confirm.

: Lease options vary by home and season; we’ll walk you through current terms when you inquire.

Yes—ask our team for live video tours or self guided options when available.

To keep your items looking great, we recommend washing in cold water, using eco-friendly detergent, and air drying whenever possible.

Browse Floor Plans and follow the “Check Availability / Apply Online” link for the latest openings.

Yes! Our digital gift cards make the perfect sustainable gift. You can choose the amount and send it instantly to the recipient’s email.

Your question not answered here?

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Address

5410 Rabbit Run, Port St. Lucie, FL 34986

Reach Us

(772) 248-9247

Email

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Opening Hours

Monday – Friday 8:00 am – 5:00 pm

Where Residents Feel at Home

Where Comfort Meets Calm

Live close to dining, parks, and daily essentials—without the noise. Warm interiors, private outdoor space, and a team that’s here for you.

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